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Hospitality Operations Management

April 9th to 14th 2018 and November 19th to 24th 2018

 

In a more complex world where competition is tight and where profit maximization is key for shareholders, managers must be experts in taking decisions and monitoring operations, sometimes with limited information and resources, and still being able to forecast the consequences of their choices.

Mastering figures will give managers the competitive advantage and will put them in a position to influence the bottom line of their operations. But opportunities lies within the market and understanding the customer needs and innovating in a continuously changing world is also key for success.

This interactive programme will help participants master these important elements for the success of an operation.

 

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