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Every operation in every type of organization is filled with potential challenges. How organizations address these challenges can have a direct effect on the success of the business. It is the employees, especially managers, who are relied upon to identify,

analyse, and solve problems.

The ability to solve problems effectively is a skill that can be improved continuously through study, discussion and practice. Successful organizations learn to identify and deal with problems by encouraging employees feel to exercise problem-solving skills.


Program Objectives


After participating this session, attendees will be able to:


  • Develop an understanding of the role of problems in the workplace.

  • Analyse the elements of a problem to identify the real issues and best solutions.

  • Organize and lead activities to involve the entire team in the problem-solving process.

  • Apply strategies for helping employees resolve personal conflicts.

  • Implement processes for identifying and resolving problems before they occur.



Putting the "PRO" in Problem Solving


Program Duration: 02 days – 16 hours

Maximum No. of Attendees: 30 participants

Location: Dubai, UAE.

Management, Consulting, Consultancy, Services, Travel, Lausanne, Training, EHL, LHC, Balbaa, Spectrum Consultants, Education, Hospitality, Dubai Education, Modules, Hoteliers, Certificate, Cerftification, Dubai, UAE, GCC, Arabia
Adel Shokry Seif El-Nasr

Director of Operations - B Host Services

Bachelor of Tourism & Hotels - 1981



  • Food & Beverage Management



  • ACI, Accredited Certification Instructor - July 15, 2002 AH&LA

  • CHT, Certified Hospitality Trainer – July 31, 2002 AH&LA



  •  South Sinai Program Manager - US AID – Egypt Tourism Cluster Workforce Development Program(ETWDP)

  •  Team Leader of establishing B&G company's SOP

  •  Founder of B&G F&B manual & its SOP's

  •  Founder of B&G Water Management manual & its SOP's

  •  Founder of AQUATICO Water Park Manual & its SOP's

  •  Opening team member of Calimera Habiba Resort - Marsa Alam, April 2006

  •  Opening team member of Laguna Vista Garden Resort – Sharm El-Sheikh, November 2008

  •  Team leader of ISO Certification of Laguna Vista Beach Resort – Sharm El-sheikh, February 2010, and its renewal on January 2013

  •  Opening team member of Sentido Beach Resort & Aquatico Water Park – Marsa Alam, March - April 2013

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