Modules Leaders
a senior faculty member of Lausanne Executive Education. He holds a BSc from the University of Brasov and an MBA from the University of Lausanne. He has been specializing in Revenue Management since 1999.
He also teaches services marketing and management for undergraduate and MBA programs.
Currently, Horatiu is researching on the impact of Revenue Management decisions on hotel free cash flow, and on the applications of Revenue Management for other hotel services. e.g. spa, golf.
Professor Horatiu Tudori
Debra Adams
a qualified accountant (CIMA) with a background in hospitality management coupled with 15 years of experience working in financial management education involving the design and delivery of courses in finance, accounting and strategy for the service sector. Her early career was spent training and working in finance roles with an international hotel group followed by 11 years spent in higher education and subsequently 4 years with accredited training providers. As a result she has considerable experience of designing programmes including MBA, Corporate University, in-company and online programmes. She has written and presented widely on the subject of demystifying business accounting.
Debra is Director of Education for the British Association of Hospitality Accountants and has been instrumental in the development and success of several education projects for accountants working in the hospitality industry. She is also an advisor for Young Enterprise working in local schools.
Alexia Muteke-Ceppi
Alexia has been in the field of international and hospitality education for the last ten years in Switzerland, South Africa and Kenya.
She has been a hospitality consultant, focusing on market development in the East and South African regions. With several international schools in Lausanne, Nairobi and Johannesburg, she was career advisor and in charge of the development and implementation of education programmes.
With Lausanne Hospitality Consulting, Alexia is a Consultant, delivering executive education programmes and consulting mandates in Switzerland, China, Ukraine and Brazil. She holds a Bachelor’s degree in Education, Kenyatta University, Kenya and an MBA, Business School Lausanne, Switzerland.
Mark Dunford
a consultant at Lausanne Hospitality Consulting. Prior to moving to LHC, Mark was based in Barcelona as a Development Director for Stein & Franklyn hotelsa and resorts giving him a strong knowledge of owner-operator structuring.
Mark has a comprehensive background in hospitality real estate, having also served in the London offices of Jones Lang LaSalle Hotels, where his primary responsibility was working on asset sales and aquisitions. He was involved in a number of deals on both a portfolio and single asset basis with transactions totaling some GBP 120 million. Mark was also part of the early team at industry-leading The Bench (Now STR Global) where his main role was the UK-wide rollout of the service and facilitating the organization's overall development. He has also spent time working in hospitality operations in Kenya, Seychelles and the Caribbean after graduating from EHL in 2004.
Sylvia Jumelet
Over the last 14 years Sylvia Jumelet had several senior Training & Development positions within the international hotel industry. She grew a specific interest in personal growth by stimulating people’s strength.
She strongly believes that skilled and motivated employees are vital to the commercial success of a company and that this should be achieved by focusing on the qualities of each individual. She also has a wide experience in Human Resources and is an expert in on the job training of all operational departments in hotels.
She worked and lived in various countries; The Netherlands, UK, France, Russia and currently lives in Switzerland. During those years she organized many events abroad, designed Sales & Marketing courses and co-developed brand image projects of which Concierge services were an instrumental part. Therefore she has an extended (inter)national network, a good knowledge of human character and a thorough understanding of operations.
Alain Najar
a Senior lecturer at the world famous school Ecole hôtelière de Lausanne (EHL), Switzerland, since 1992. He is an EHL graduate, holds an MBA from the Business School Lausanne and is a Certified Hospitality Educator (CHE) by the American Hotel & Lodging Educational Institute.
He is a member of the International Food and Beverage Forum - (http://www.foodandbeverageforum.com) and member of SAQ (Swiss Assurance Quality association). His industry experience spans 13 years; Hilton International (10 years) , Sheraton and the Accor Group, in countries like Kuwait, Dubai, Madagascar, Syria and Egypt. The area of expertise of Alain includes F&B management, F&B control and finance, quality management, HACCP, auditing, concept development, marketing and innovation.
Alain regularly facilitates executive education programs at different level for the Lausanne Hospitality Consulting (LHC) during summer programs at EHL and also all around the world.
Several times he also delivered speeches at annua l FCSI (Foodservice Consultant Society International) conferences like Milan, Vancouver and Malta. Alain also writes articles in the "EHLITE magazine" (magazine of creativity and innovation published by the Ecole hôtelière de Lausanne). In October 2008 he received the "Best Article by a Consultant Member" award, delivered by FCSI (Foodservice Consultant Society International, for his article "Service and Disservice" published in the Consultant magazine (2nd quarter 2008).
Jos Jumelet
a Senior Consultant at Lausanne Hospitality Consulting. He is an operator at heart and has great experience in the field of hotel Management. He has experience in leading owned, managed and franchised hotels. He is result oriented with a strong focus on quality. He has also gained experience in the leisure industry, which reinforces his strong knowledge of owner - operator relations. Jos has been involved in hotel selling and acquisition as well as in rebranding. He has additional project experience in hotel renovations, extensions and has overseen clustering activites. Jos is an alumnus of Ecole Hôtelière de Lausanne. He speaks English, French, German and his mother tounge Dutch.
Linda Papasidero
Linda Papasidero’s responsibilities at LHC include the quality maintenance of EHL certified schools through marketing and academic consulting support, development of Hospitality Learning Centres around the world and delivery of Executive Education courses. Currently, Linda is working on the development of a marketing strategy for a new product for the company.
Linda holds a Master of Arts, International Relations, from the Graduate Institute of International Studies, Geneva and a Diploma of Advanced Studies in Marketing Management from HEC Lausanne.
Prior to joining Lausanne Hospitality Consulting in August 2009, she handled several project development portfolios in international cooperation and executive education. She speaks French, Italian, Spanish, English and basic German.
Professor Ray F. Iunius
Professor Ray F. Iunius has a Doctorate in Management and an MBA degree from the business school of the University of Lausanne (HEC - Hautes études commerciales).
He had previously obtained a PhD in engineering and a BSc in technical sciences. His MBA degree encouraged him to focus more particularly on managerial science, and after a period as teacher and researcher at the University of Lausanne’s HEC, he joined EHL in 1998.
His latest achievement is the development and launching of the hospitality industry’s first business incubator, INTEHL. Today, Dr. Iunius continues his research and consulting activities and has extensive experience as a consultant for various organizations.
Wei-Cheng Chen
a Consultant at Lausanne Hospitality Consulting SA. His role involves designing and delivering executive education for international companies and developing hospitality learning centres around the globe. Presently, Presently, Wei is working on the elements of Pedagogy, Andragogy and Epistemology.
Prior to LHC, he worked in the hospitality industry in Argentina and Switzerland and also collected experience in the education sector. Wei was responsible for international student recruitment at Ecole hôtelière de Lausanne, enhancing the brand image and talent sourcing for the hospitality industry.
Wei is an alumnus of Ecole hôtelière de Lausanne, specialized in Entrepreneurship and Competitivity.
He also has a degree in Hospitality and Restaurant Management from the Escuela Internacional de Hotelería y Turismo CENCAP in Buenos Aires, Argentina.
Ines Klemm
Ines Klemm holds a diploma in Architecture & Design from the State Academy of Fine Arts in Stuttgart and founded Latrace Zurich in 2010. She is a PhD candidate at the University of Edinburgh on “Colour Energy and Wellbeing: the Lessons of the Orient.” and lectures at EHL and Institut Paul Bocuse since completion of the Proficiency in Hospitality Management with LHC in 2007.
Ines formerly served in the San Antonio architecture office of Ford Powell & Carson as well as for DR_D Lab in Berlin and interior design stores in Zurich.
She assists companies i creating design schemes and improving their brand perception strategically by creating predictable emotional links based on sensorial perception and colour energy. Amongst her recent clients are Aleris, Dornbracht, Fleur de Pains, Private Palace Hotels & Resorts, r-éal, Trust Immobilien, and UBS. Ines designed and refurbished numerous residential housing projects in Switzerland, Italy, Germany, Austria, and the UK.
André Mack
André Mack has extensive experience in the in-flight catering industry and management consulting. He has specialized in the areas of strategic marketing, customer service and business process re-engineering.
He is a Director at Lausanne Hospitality Consulting, and a faculty member at Ecole hôtelière de Lausanne, lecturing on project management and consulting. André has facilitated seminars on product development, Activity Based Costing, marketing and customer service strategies. The consulting mandates in operational and quality auditing of hospitality business units, re-engineering of management and operational processes, strategic business analysis, as well as the development of hospitality learning centers, have allowed him to touch base in New York, Sydney and many countries between these two destinations.
André is an alumnus of HSG (University of St. Gallen) and of Ecole hôtelière de Lausanne. He speaks French, German and English, mixing it up sometimes with the various Swiss German dialects.
