Hotel Opening: Soft & Grand
Price Per Participant: USD 900
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The financial success of a hotel is heavily dependent upon the planning which goes into it. This module will give you the insights on the critical steps and time-path of hotel opening phases covering the important aspects from feasibility; construction; operations planning & budget; recruitment & training to soft opening and full operations.
As a customized process of Hotel Opening is complex, linking different parties (internal as well as external) and processes is crucial to a successful result. The roles and responsibilities of each party will be explained as well as the tasks and functions of the pre-opening team covering from manpower planning to creating SOP’s and defining the activities for all departments; operational as well as non-operational.Participants will learn about the processes within the construction and FF&E phase which are known to have typical complications and are high risk areas through lecture-discussions, individual and team exercises.
By the end of the Module, participants will be able to:
Explain the critical path of a Hotel pre-opening and opening phase.
Assess the progress of each party that is involved.
Understand the roles and the importance of each party involved and their effect on the ultimate success ofthe hotel.
Explain the importance of all aspects of planning and budgeting in a hotel opening phase.
Be able to outline a project schedule.
Analyze the risk factors during each phase of the planning process.
Value the diversity of work of all parties involved
Enjoy the success of a successful hotel opening
Interactive lecture-discussions, Case studies & Practical exercises
Managers, Executives and Professionals interested and involved in Hotel Opening Projects.
a Senior Consultant with a passion for hotel operations, Pierre, as Senior Consultant, will add his know-how in hotel openings and project management to the experience of the team. Pierre has an extensive career in hotel operations, pre-openings and re-brandings. He is first and foremost an operational person having managed several hotels in Belgium and having set up many pre-opening teams in different countries. He also has gained a wealth of experience opening hotels for a large Hotel Operator in various European, North African and Eastern Europe countries. He is particularly at ease with project management and knows how to deliver the highest quality of service within the agreed timeframe.
Pierre has experience with leased, managed and franchise properties and understands the various demands from owners, investors, operators within the different projects.
Pierre is an alumnus of Ecole hôtelière de Lausanne. He speaks Dutch, French, German and English, with some notions of Spanish. Pierre likes to spend time with his two children and his wife, he also appreciates good food, good wine and the outdoors. But above all, Pierre likes to travel and discover new people and new situations